Jason Baumer

This is a summary of how to access and manage your voicemail box, from your phone. First, you need to dial into the system: Press a pre-programmed “Vmail” or “Voicemail” speed dial button...

Replacement battery for Plantronics CS540. This is a genuine Plantronics OEM (not after market) Replacement Battery or Spare Battery. Key Features:   Li-Ion Polymer Battery Provides up to 7 hours ...

    1 - While on a call, you'll see these softkeys at the bottom of the screen.  You may need to tap 'more' to see the one we're looking for: the 'Confrnc' key.   ​​     2 - Press the 'Confrnc' key...

Since DND is not handled server-side / network-side, but rather handled on the phones themselves, when a phone is on DND, the presence light does not change to 'busy'. There is, however, a way you ...

Ideally, your network would be configured to automatically tag ports via LLDP, OUI lookup, or another method. In some cases, however, you may find yourself needing to manually configure the VLAN se...

Setting CallerID correctly is one of those details that might seem minor, but has huge implications. Getting it right is important!  This ensures that: Other staff members see your name and extens...

  If you have made manual changes to your phone, we can take those settings and build them into configuration files for you. If you export your settings, and provide us with the resulting file, we ...

1 - Navigate to the CloudPBX portal, and log in. https://portal.cloudpbx.ca/    ​​     2 - The first time you log in, you will see the 'Control Panel' (which looks like the below), and may see a bi...

Here is a step-by-step process you can use to add numbers to your account - this is ONLY to be used for numbers you are 'porting in'.   If you enter an incorrect number here, on-net routing will be...

Have you ever wondered 'where is the Night Mode' on this system?  The feature is there, but you have to build it yourself.  Here's how to do it   The below steps should be followed in the 'Callflow...